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Retail’s Election Agenda in Ontario

Retail’s Election Agenda in Ontario

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May 22, 2014

Retail's Election Agenda in OntarioOntario Retailer Priorities for the Next Provincial Government

In a highly competitive sector with traditionally low profit margins, controlling costs has a major impact on a retail firm’s profitability. As a result, the priority of retailers emerging from the global economic downturn is to focus on cost control to ensure that they can respond quickly to changes in customer demand. Retailers expect the same from Government and have identified the following issues as important legislative and policy priorities.

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Retail’s Election Agenda in Ontario

Retail’s Election Agenda in Ontario

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May 22, 2014

Retail's Election Agenda in OntarioOntario Retailer Priorities for the Next Provincial Government

In a highly competitive sector with traditionally low profit margins, controlling costs has a major impact on a retail firm’s profitability. As a result, the priority of retailers emerging from the global economic downturn is to focus on cost control to ensure that they can respond quickly to changes in customer demand. Retailers expect the same from Government and have identified the following issues as important legislative and policy priorities.

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Should be hidden

Date: Sunday, May 11, 2014Post Date: Tuesday, May 13, 2014 to Wednesday, May 13, 2015Expiry Date: Monday, May 12, 2014

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RBC Insurance (no longer available)

RBC Insurance (no longer available)
PrintRBC Insurance discount is no longer available. Please contact RCC’s Membership team at 1-888-373-8245 or e-mail customerservice@retailcouncil.org with any questions.

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Retail LED Energy Efficient Lighting Workshop

Thursday, May 29, 2014Retail LED Energy Efficient Lighting Workshop McMichael Art Gallery10365 Islington AveVaughan, ONJoin the RCC Energy Bright team and leading lighting experts at OSRAM and Nedco to learn about maximizing efficiency and return on in…

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Phase-Out of Inefficient Lighting

Phase-Out of Inefficient Lighting

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The Government of Canada is introducing standards to improve the efficiency of typical residential light bulbs being sold in Canada. Improving energy efficiency reduces the amount of energy used and thus reduces greenhouse gas emissions. Retail Council of Canada, in collaboration with Natural Resources Canada has produced various training and reference material for use with your associates.

Retail Council of Canada encourages retailers to provide these resources to associates so that they can learn about the benefits of efficient lighting options and to be prepared to answer questions posed by customers.

Download Resources for your store:

User Guide (contains detailed information about the phase-out including product alternatives and key points)

Preparting retailers and consumers for the Phase out of inefficient lighting

Posters for your store

national phase in of enerft efficient lighting

Pocket Cards (address specific topics about the phase-out)

National phase in of energy efficient lighting Product Comparisons phase out light bulb replacements cfls posters national phase in of energy efficient lighting

For more information about the phase-out, retailers can contact Jonathan Farkouh, Manager of Member Programs, 416-467-3775 or email jfarkouh@retailcouncil.org

The following websites are also available for reference from Natural Resources Canada


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Consumer Path to Purchase: We’re Still a Touchy Feely Bunch

April 16, 2014

To better understand how consumers make purchase decisions, Retail Council of Canada (RCC) recently partnered with The NPD Group and MasterCard Canada to conduct a comprehensive study on the Canadian shopper. An online survey was fielded from January 23, through February 7, 2014 to a Canadian representative sample of 3,337 panelists aged 18-64.

The study focussed on a select group of products that were chosen to reflect a range of likely purchasing channels:  beauty (face cream), winter apparel (coats/boots), beverage machines (single-serve coffee/juicer, etc.), personal accessories (handbags, watches), and PC/Electronics (computers, TVs, etc).  Only those who indicated they had planned the purchase were asked about their purchasing behaviour.

“Consumers are still overwhelmingly shopping in physical stores,” says Sharon Armstrong, SVP Marketing and Communications with Retail Council of Canada.  “And we’re still heavily influenced by what happens when we’re in the store – the displays we look at and our conversations with sales associates.  But the research demonstrates that on-line reviews, websites and social media are increasingly influential in helping consumers consider brands they may not have originally thought about – or influencing them to eliminate brands that were previously top of mind.”

Surprisingly, consumers in all categories typically considered less than two brands when planning a purchase – and approximately two retailers.  Whether they remain loyal to the original brands or choose a different brand varies by category according to Armstrong.  “A remarkable 48% of respondents chose a different brand when purchasing winter apparel from the time they made the decision to buy to when they actually purchased the product.  But only 19% of those who had planned to buy a beverage machine switched brands before purchasing.”    On average, nearly 25% of purchasers switched retailers.

The study revealed that physical stores remain the dominant purchase channel among all product categories, but on-line purchases represented a sizeable portion of the market:

The percentage of respondents who purchased on-line:

  • Beauty:  9%
  • Winter Apparel: 11%
  • Beverage Machine: 16%
  • Personal Accessory: 23%
  • PC/Electronics: 30%

When respondents were asked why they chose to purchase the products in-store versus on-line, the majority indicated they wanted to see and touch the product.  The risk and inconvenience of returning the product was also a significant factor. 

“Respondents were clearly more comfortable buying on-line when making PC/Electronic purchases,” says Sandy Silva, Director Client Development, The NPD Group. “In this category 30% purchased on-line and websites ranked stronger as influencers.”

Among those who did visit a physical store, a surprising number did not make a purchase at that point and opted to explore other touch points after the store visit. “The study shows there is an opportunity for retailers to improve their in-store experience to better convert shoppers to buyers,” says Silva.  “Interactive displays that allow the consumer to further research products is one possibility.  Another is providing the ability to order on-line right from the store to ensure the sale is captured.”

“The path to purchase is much more than simply the point of transaction,” says  Kevin Gonyea, Vice President & Head of Acquirer Merchant Relationship Management.  “MasterCard is interested in driving innovation to make the end-to-end purchase safe, simple and convenient for the customer. These research results highlight the opportunities available to retailers and brands to engage with customers.”

MasterCard supported the research study to provide valuable insights to business owners on consumer behaviour to educate and inform key business decisions.  The full RCC-NPD Consumer Path to Purchase report will be unveiled and presented at RCC’s STORE Conference 2014 and will also be available shortly thereafter for download at www.retailcouncil.org.

Media, for more information, please contact:
Sharon Armstrong,
Retail Council of Canada, sarmstrong@retailcouncil.org
416-467-3747

About Retail Council of Canada (RCC)

Retail Council of Canada (www.retailcouncil.org) is the Voice of Retail. Founded in 1963, RCC is a not-for-profit association which represents more than 45,000 stores of all retail formats, including department, grocery, independent merchants, regional and national specialty chains, and online merchants.

About MasterCard

MasterCard (NYSE: MA), www.mastercard.com, is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone. Follow us on Twitter @MasterCardNews, join the discussion on the Cashless Pioneers Blog and subscribe for the latest news on the Engagement Bureau.

About The NPD Group

The NPD Group provides global information and advisory services to drive better business decisions.  By combining unique data assets with unmatched industry expertise, we help our clients track their markets, understand consumers and drive profitable growth. Sectors covered include automotive, beauty, consumer electronics, entertainment, fashion, food / foodservice, home, luxury, mobile, office supplies, sports, technology, toys and video games. For more information, visit www.npdgroup.ca and npdgroupblog.com. Follow us on Twitter: @npdgroup.


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Libris Awards 2014 – Celebrating Excellence in Canada’s Book Industry

April 16, 2014

Stuart McLean has been awarded the 2014 Lifetime Achievement Award. Shortlist nominees include independent bookstores from across the country, Bobby Orr, Christopher Hadfield, and Amanda Lindhout.

Libris awards(TORONTO) – Retail Council of Canada is delighted to announce today the 2014 Libris Awards shortlist, and the winner of the 2014 Lifetime Achievement Award. Libris nominees and winners are selected by members of the Canadian Book industry, and a record number of votes were cast for the 2014 awards.

The Libris Awards provide the only opportunity for professionals in every segment of the book industry to unite and celebrate their successes. Authors, publishers, editors, sales representatives, and booksellers, are recognized for their crucial role in connecting Canadian readers with quality books.

The winner of the 2013 Lifetime Achievement Award is Stuart McLean, radio broadcaster and humorist as well as author. McLean was praised for his many books, including the beloved Vinyl Cafe series (and radio show). Former winners of the Libris Lifetime Achievement Award include Timothy Findlay, Alice Munro, Margaret Atwood and Stephen King.

The 2014 Libris Awards shortlist includes nominees from across the country, representing the dedicated and innovative book professionals who make Canada a country of readers. Retail Council of Canada is proud to represent the booksellers and other publishing professionals and celebrate their amazing achievements in the past year.

LIBRIS AWARDS 2014 Shortlist

AUTHOR

  • Joseph Boyden
  • Amanda Lindhout
  • Louise Penny
  • Charlotte Gray
  • Alice Munro

FICTION BOOK

  • Hellgoing by Lynn Coady (House of Anansi)
  • Kicking the Sky by Anthony De Sa (Doubleday Canada)
  • Emancipation Day by Wayne Grady (Doubleday Canada)
  • The Demonologist by Andrew Pyper (Simon & Schuster)
  • The Orenda by Joseph Boyden (Hamish Hamilton Canada)

NON-FICTION BOOK

  • The Great Escape by Ted Barris (Dundurn)
  • Clearing the Plains: Disease, Politics of Starvation, and the Loss of Aboriginal Life by James Daschuk (University of Regina Press)
  • Orr: My Story by Bobby Orr (Viking Canada)
  • An Astronaut’s Guide to Life on Earth by Chris Hadfield (Random House Canada)
  • A House in the Sky by Amanda Lindhout and Sara Corbett (Scribner)

BOOKSELLER

  • Blue Heron Books (Uxbridge, ON)
  • McNally Robinson Booksellers (Winnipeg, MB and Saskatoon, SK)
  • Words Worth Books (Waterloo, ON)
  • Mosaic Books (Kelowna, BC)
  • Another Story Bookshop (Toronto, ON)

SPECIALTY BOOKSELLER

  • Bakka Phoenix Books (Toronto, ON)
  • Ella Minnow Children’s Bookstore (Toronto, ON)
  • Kidsbooks (Vancouver, BC)
  • Mabel’s Fables (Toronto, ON)
  • Woozles Children’s Bookstore (Halifax, NS)

CAMPUS BOOKSELLER

  • UBC Bookstore (Vancouver, BC)
  • The Book Store at University of Western Ontario (Waterloo, ON)
  • King’s Co-op Bookstore (Halifax, NS)
  • University of Regina Bookstore (Regina, SK)

EDITOR

  • Jennifer Lambert (HarperCollins Canada)
  • John Metcalf (Biblioasis)
  • Nicole Winstanley (Penguin Canada)

YOUNG READER

  • Jane, the Fox and Me by Fanny Britt, Illustrated by Isabelle Arsenault (Groundwood Books)
  • A Taste of Heaven by Meg Tilly (Puffin Canada)
  • The Road to Afghanistan by Linda Granfield (North Winds Press)
  • The Hypnotists by Gordon Korman (Scholastic Press)
  • The Unlikely Hero of Room 13B by Teresa Toten (Doubleday Canada)

PICTURE BOOKS

  • The Dark by Lemony Snicket, Illustrated by Jon Klassen (HarperCollins Canada)
  • The Night Before Christmas by Clement C. Moore, Illustrated by Barbara Reid (Scholastic Canada)
  • Lasso the Wind by George Elliott Clarke, Illustrated by Susan Tooke (Nimbus Publishing)
  • This Little Hamster by Kass Reich (Orca Book Publishers)
  • Warning: Do Not Open This Book! by Adam Lehrhaupt, Illustrated by Matthew Forsythe (Simon & Schuster)

DISTRIBUTOR

  • HarperCollins Canada
  • Raincoast Books
  • University of Toronto Press

SALES REP

  • Ali Hewitt (Ampersand Inc.)
  • Sherry Lee (Simon & Schuster Canada)
  • Lynne Reeder (Random House of Canada)

SMALL PRESS

  • Arsenal Pulp Press
  • Biblioasis
  • Gaspereau Press
  • Groundwood Books
  • Nimbus Publishing

PUBLISHER

  • ECW Press
  • Dundurn Press
  • HarperCollins Canada
  • House of Anansi Press
  • Penguin Canada
  • Random House of Canada

The winners of the 2014 Libris Awards will be announced at a gala event on Monday, June 2, 2014 as part of Retail Council of Canada’s annual Store Conference. For more information about the history of the Libris Awards, to get tickets for the Awards ceremony, or to view all the nominees on the 2014 longlist, click here.

A limited number of media passes for the Dinner are available.

For more information or to purchase tickets to the award ceremony, contact:
Lesley Fletcher, Manager of Members Services, MySTORE Book Industry
lfletcher@retailcouncil.org
416-467-3768

Retail Council of Canada (RCC) has been the voice of retail since 1963. We speak for an industry that touches the daily lives of Canadians in every corner of the country – by providing jobs, career opportunities, and by investing in the communities we serve. In 2013, Canadian booksellers officially joined RCC’s independent division, MySTORE, and now have access to programming, services and advocacy initiatives specific to the book industry. We are dedicated to helping the book industry in Canada thrive by supporting the book stores and booksellers that connect Canadians with great books and great authors.


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Have your say! Canadian Retailer Readership Survey

We want to hear your thoughts on RCC;s flagship communication, Canadian Retailer magazine.  Complete this 5-minute survey for a chance to win a $500 Visa Gift Card.


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Total Retail: Canadian customer expectations driving the next retail business model

The days of multi-channel retail are over. Today, companies have to take a Total Retail approach to their business.
Friday, April 11, 2014Link: https://www.youtube.com/watch?v=XBSmGZwr9P8Retailer Segment: Independent RetailersMid/Large Retail…

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Missing In Action: Absenteeism Trends In Canadian Organizations

The purpose of this first report of a three part series, Missing in Action: Absenteeism Trends in Canadian Organizations by The Conference Board of Canada and sponsored by Morneau Shepell, is to examine data on absenteeism rates in Canada, the key driv…

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Benefits Canada: Walking the Talk

Shoppers Drug Mart’s holistic approach to disability management reduces inefficiencies. When a company name is associated with healthcare, is there more pressure to practise what it preaches when it comes to supporting its own employees’ good health? Basil Rowe, Shoppers Drug Mart’s vice-president, total rewards and shared services, describes the motivation as more of a keen desire to have internal best-in-class programs that reflect Shoppers’ external customer care business model.

Friday, April 11, 2014


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Canada’s Top New Grocery Products Make Short List

April 10, 2014

21st Annual Awards Highlight Year’s Standout Rookie Brands

Toronto, Ont., April 10, 2014 – Which grocery products made the most impressive debuts last year?  Retail Council of Canada (RCC) today announced the finalists for the 21st annual Canadian Grand Prix New Product Awards.

The award program celebrates new products in 26 food, non-food and private-label categories, as selected by a 32-member jury.  Winners will be announced at the Grand Prix Gala on June 4, 2014 at the Toronto Congress Centre, as part of the STORE 2014 retail conference presented by RCC.

“Each finalist represents the collective efforts of product development, design and brand management teams to inspire and delight consumers,” says Diane J. Brisebois, President and CEO of RCC.  “This program recognizes and fosters the grocery industry’s commitment to create products that reflect the latest consumer preferences and trends.”

The expert panel judging the awards comprises consumers, food journalists, packaging designers and grocery industry R&D and marketing personnel.  Through a rigorous process, the jury grades each entry on five criteria: uniqueness and innovation, product characteristics, presentation and packaging, overall consumer value, and consumer acceptance (household penetration rate of a product).

Longtime jury chair Marcus Von Albrecht says some of the food entries demonstrated unique flavour combinations.  Overall, he noted a focus on healthier offerings.  “We saw a lot of all natural, no preservatives – simple food that tastes great,” says Von Albrecht, President and COO of Mava Foods.

He noticed simplicity too in the easy instructions and convenient preparation of many of the food selections.  “The consumer still has to cook, but all the guessing is taken away,” says Von Albrecht.

For the non-food items, judges use the same five criteria. “More emphasis is put on the usefulness of the product,” says Von Albrecht, though he adds that some products made the cut for the sheer novelty.  “You would buy it simply because it’s so different.”

For their test kitchen, the jury evaluated the food and private label products in March at the Institut de tourisme et d’hôtellerie du Québec in Montreal.  Judges assessed the non-food products in their own homes over six weeks.

To become a finalist, a product must score of at least 70% in judging.  This year, 89 reached that mark.  To make the judging as impartial as possible, the panel once again assessed the taste, nutritional value and price of food products “blind”, before they saw the packaging and the manufacturer’s name. 

To view the complete list of finalists visit: http://www.storeconference.ca/grandprix

This year’s Canadian Grand Prix New Product Awards was open to manufacturers and distributors of all sizes, for products introduced during the 2013 calendar year.  The finalists and winners can use the Grand Prix Award logo on their packaging for two years.

For further information:

Devon Pool
Senior Marketing Manager
Retail Council of Canada
416-922-6678, ext. 241
dpool@retailcouncil.org


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Deloitte Retail study

retail study image
Wednesday, May 14, 2014
Vancouver, BC

Join us for an interactive panel discussion highlighting the findings of the 2014 Deloitte / RCC Retail Study. The presentation will focus on how companies are responding to the shift in demands by today’s connected consumer and how these demands translate into operational complexities for retailers as they strive to create and deliver an omni-channel environment that delights the consumer.

 


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How to download to your device

How to download to your device

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koboKobo

Kobo help instructions

 


iPad/iPhone

Apple help instructions

 

ebookePub (any device)

How to view on your computer:

  1. Download and install Mozilla Firefox’s web browser.
  2. Download the ePubReader Add-on
  3. Save the ePub file to your computer.
  4. Right click on the file and open with Firefox.


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Free Retail Ebooks Available

Build on your success with our complimentary eBook series.  Each eBook tackles a different part of the business – from technology to supply chain to inventory turns – and provides a comprehensive overview with valuable case studies, infographics, insights and more.


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Canadian Retail Insights

Thursday, April 17, 2014View more information12:00pm – 1:00pmWebinarIn this study, Yahoo set out to understand Canadians’ shopping habits. The results explore where Canadians shop in certain product categories, what influences their decisions on where …

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Retail Sustainability Conference

Monday, September 29, 2014 to Thursday, October 2, 2014Minneapolis, Minnesota,The Retail Sustainability Conference is focused on accelerating change. In 2014, addressing not only what is happening today, but the role sustainability will play in the fut…

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Shopify Retail Tour

Tuesday, April 1, 2014 to Friday, April 4, 2014http://www.shopify.com/retailtour/toronto?utm_medium=social&utm_source=twitter&utm_campaign=retailtourToronto, ONYou’re invited to visit our first store in Toronto! We’re open for one week only to …

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Calling all candidates: Take the load off retailers and watch Quebec’s economy grow

March 19, 2014

(Montréal) Retail Council of Canada (RCC) communicated its key proposals to candidates running in the current provincial election in Quebec today. Under the theme “Let’s grow the Quebec economy – lighten the load on retailers,” the RCC statement is an appeal to the next government to work together with Quebec’s retailers. RCC is asking for simplified administrative rules, the elimination of selective waste recycling requirement for containers, fewer operating permits and support for “buy local” promotions through Aliments du Québec. RCC’s platform can be read in full at www.retailcouncil.org/fr (French only).

“Retailers are major economic players – proud partners with their communities as entrepreneurs, investors, job creators and generators of prosperity,” said Nathalie St-Pierre, RCC Vice-President Quebec & Sustainability. The retail sector makes a substantial contribution to the Quebec economy. Retailers generate 6% of the province’s gross domestic product (GDP) and provide jobs for over 500,000 employees, 85% of whom are paid more than the minimum wage. “Having a positive business environment, one that makes it easier for retailers to run their day-to-day operations, is crucial to both to the vitality of the sector but to the Quebec economy as well. A prosperous retail sector will pay major dividends for all Quebecers,” St-Pierre added.

Retail Council of Canada is the country’s largest retail industry association with over 45,000 member companies – one quarter of them in Quebec. With a mission to advocate and promote the interests of retailers, the RCC’s goal is to support the success of its members and make their contributions better known to the governments, communities and consumers they serve.

For more information:
Maxime P. Leduc
Communications and Public Policy Coordinator
Retail Council of Canada
mleduc@cccd-rcc.org
514-449-3008


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PDI Present: Lessons From Leaders

Thursday, March 27, 2014PDI Present: Lessons From Leaders MTCCToronto, ONJoin George Stroumboulopoulos as he interviews Christine Magee from Sleep Country Canada and other business leaders to explore their strategies for creativity, insight, leadership…

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NRF Loss Prevention Conference and Expo

NRF Loss Prevention Conference and Expo
Wednesday, June 11, 2014 to Friday, June 13, 2014
Fort Lauderdale, Florida,

*RCC members receive a discounted rate (see below).

The NRF Loss Prevention Conference & EXPO specializes in loss prevention, asset protection and risk management.

To receive the discount, go to the registration website.

  1. Type your company’s name
  2. If company is not listed; select “Register as Non-Member
  3. Select International Team Discount and click “Next”

Register now


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Grocery & Consumer Goods Leadership Symposium

Grocery and consumer goods leadership symposium
Wednesday, June 4, 2014

RCC’s first ever Grocery and Consumer Goods Leadership Symposium, in partnership with FCPC, was held last year at STORE 2013. Bringing together hundreds of senior executives from all sectors of Canada’s grocery retail industry as well as senior executives for companies that supply Canadian grocery retail, this half-day event focuses on innovation in the sector, opportunities for industry collaboration and strategies for engaging customers.


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Excellence in Retailing Awards Gala

Showcase your innovative ideas and celebrate your top talent!

Retail Council of Canada takes pride in honouring the very best in retail innovation and creativity at the Excellence in Retailing Awards Gala. Every year these awards bring together the top talent in the Canadian retail industry to recognize the year’s most innovative retailers.


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Frequently Asked Questions for Supplier Members

Frequently Asked Questions for Supplier Members

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  1. What is Retail Council of Canada (RCC)? What can membership do for my business?
  2. What is the difference between Retailer and Non Retailer (Supplier) Membership? What is an Educationist Membership?
  3. What are the benefits of being a Non Retailer member?
  4. What is the Supplier Directory?  How does my company get a listing?
  5. Does being an RCC member mean my company can access contact information for RCC’s retail members?
  6. Does my company have to be a member to attend events, become involved in sponsorship, or receive correspondence like the weekly e-newsletter?
  7. How do I become a member of Retail Council of Canada?

 

1) What is Retail Council of Canada (RCC)? What can membership do for my business?
RCC is a not-for-profit, industry-funded association representing more than 45,000 store fronts of all retail formats across Canada, including department, specialty, discount, independent stores, and online merchants.

RCC is a strong advocate for the retail industry in Canada and works with all levels of government and other stakeholders to support employment growth and career opportunities in retail, to promote and sustain retail investments in communities from coast-to-coast, and to enhance consumer choice and industry competitiveness. Through membership, RCC provides a full range of services and programs including: Group Discount Programs, education and training, access to benchmarking and best practices, networking, advocacy, and industry information.

2) What is the difference between Retailer and Non Retailer (Supplier) Membership? What is an Educationist Membership?
RCC has two categories of members: Retailers and Non Retailers (also known as Supplier Members).
Retail members are those who provide products and services to the end user or consumer. Non Retailers members provide products and services to retailers.

An Educationist Membership is strictly for educational institutions, offering the same great resources and access to Group Discount Programs.

3) What are the benefits of being a Non Retailer member?

4) What is the Supplier Directory?  How does my company get a listing?
Only members can be listed on RCC’s Supplier Directory.  A basic listing is included with Non Retail membership. This listing will automatically be posted on behalf of the company and will contain the business name and contact information.

For an additional fee, your business can purchase a Premier Listing.  To activate this listing you must contact Naylor Canada, Inc. (contact details can be found on Supplier Directory page under Advertise with us). This listing contains your business name, logo, a link to your website and a 50 word description of your products and services.

 

5) Does being an RCC member mean my company can access contact information for RCC’s retail members?
No.  RCC has a very strict privacy policy and does not disclose member information to other members.

RCC assists Non Retail Members in creating a presence within our retail community through sponsorship, advertising and collaboration opportunities.

 

6) Does my company have to be a member to attend events, become involved in sponsorship, or receive correspondence like the weekly e-newsletter?
Non members can only receive limited information from our website. They can attend events, and participate in educational programs, but the costs to do so as a non member are much higher. In some cases, the difference is 20 to 40 per cent more. Non members can subscribe to our e-newsletter, but must purchase a subscription to our magazine, Canadian Retailer.

Membership is required to become engaged within RCC’s retail community.

Only Members are given unlimited access to Group Discount Programs, research, data and resources through RCC’s members-only website. Members also receive a subscription to Canadian Retailer.

7) How do I become a member of Retail Council of Canada?
To become a Non Retail member of RCC, please fill out the Non Retail Membership Application and email it to info@retailcouncil.org.  You are also welcome to fax it to 1-866-4274714.  If you have any questions please feel free to contact RCC’s Customer Service Department at info@retailcouncil.org


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A tribute to Judy Mappin

A tribute to Judy Mappin

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Judy Mappin passes away at 85
Judy Mappin, a giant in Montreal’s literary scene and the longtime owner of the Double Hook Book Shop, died last Friday. She was 85. Mappin was widely respected for promoting Canadian writers in the bookstore she co-founded in 1974. (Montreal Gazette)

In 2005, Judy was awarded the CBA Libris Lifetime Achievement Award, for her dedication to promoting Canadian authors and books. She was the first winner of the award that was not an author. Read her acceptance speech at the 2005 CBA Libris Awards.

Just over 30 years ago, in 1974, Judy Mappin and partners Hélène Holden and Joan Blake opened The Double Hook Book Shop on Montreal’s Ste. Catherine Street. Named after the Canadian classic by Sheila Watson, the shop’s mission was to promote all Canadian authors and works—not around the world but to Canadians themselves. Today, when Canadian authors find themselves feted on the international stage, when names like Atwood, Munro and Vassanji are found on awards shortlists all over the world, it’s difficult to imagine that only three decades ago the Canadian population remained largely unaware of our own literature. But so it was. And, with The Double Hook, Judy sought to remedy the situation.

Legions of authors bolstered Judy and her partners in this mission, offering encouragement and stopping in for readings. Not surprising, given the store’s raison d’être, Judy was particularly supportive of new and unknown authors—many of whom went on to become household names. Authors who’ve crossed The Double Hook threshold over the years are too numerous to mention, but include Roch Carrier, Mordecai Richler and Mary di Michelle.

And while the store (which has occupied since its move in 1976 a two-story former residence on Greene Avenue in Westmount that dates back to 1895) has become a fixture of Montreal’s arts community—a welcoming literary oasis for authors and readers alike—Judy’s contribution to Canadian literature and culture has always extended beyond its walls. A past winner of the Ontario Book Publisher’s Organization’s Janice E. Handford Award, offered in recognition of an individual who has advanced the cause of small and literary Canadian publishing, she was also a founding member and director of the Quebec Society for the Promotion of English Language Literature (QSPELL). She served on the National Poetry Month Committee, as well as several jury panels, including the aforementioned Janice E. Handford Award and the 1999 Giller Prize Jury Panel. And, of course she is also a Trustee for The Charles Taylor Prize for Literary Non-fiction—a prize commemorating the life of her late brother, author and Globe and Mail correspondent, Charles Taylor.

A keen supporter of the Quebec Writers Federation, the Blue Metropolis Literary Festival and various Quebec librarian and teaching associations, Judy represents the very best of Canadian independent bookselling (a fact which was recognized in 2001 when The Double Hook Book Shop was awarded the CBA Libris Award for Bookseller of the Year). She is a bookseller who has continually given back to both her local community and the larger community of Canadian authors, artists, publishers and readers; and in doing so has made The Double Hook an integral, treasured part of its neighbourhood.

Which is why its closing next month, and with it Judy Mappin’s (the store’s sole remaining active partner) retirement from bookselling, is so difficult for many of us to imagine. While it’s encouraging to know that there are countless independent booksellers across the country who believe passionately in Canadian authors and tirelessly promote their works, there will never be another like The Double Hook. Judy Mappin’s pioneering vision of national literary pride and international recognition for Canadian works has been realised, and, for that, those of us working in today’s book industry today who share a love of the kinds of Canadian books and authors we honour here tonight, owe Judy a debt of gratitude. On behalf of the industry, I would now like to ask Judy to come to stage to accept her CBA Libris Award for Lifetime Achievement.


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Animal Welfare

Animal Welfare

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Societal relationships with animals are changing, and consumers are becoming more interested in where their food comes from.  When it comes to animal agriculture, consumers want to know that animals were treated humanely when they were raised, handled, transported and processed. 

There are three aspects to animal welfare, as defined by Dr. David Fraser in 1997: natural behaviour, biological functioning, and affective states.  While biological functioning was the key focus in the past, natural behaviour and affective states are coming to the forefront in importance for consumers. 

Although retailers do not raise animals directly, they want to ensure that the animal products that they do sell are safe, high quality products produced in a sustainable and humane manner.

Governance and Management

Late in 2012, RCC’s grocery members formed an animal welfare working group, to tackle animal welfare issues on a pre-competitive basis, set industry targets, and exchange information on animal welfare developments in Canada and abroad.  The composition of the group is made up of members in functions such as corporate social responsibility, product safety, quality assurance, and purchasing, and collectively represents approximately 90% of the grocery market in Canada. 

What have we done so far on animal welfare? 

In April of 2013, RCC’s members made a commitment to source fresh pork from sows raised in alternative housing as defined by the updated NFACC Pig Code of Practice by the end of 2022.  RCC and its members are dedicated to continuing the dialogue with members of the value chain to develop solutions, but each company will implement the commitment in accordance with their own specific business requirements and in consultation with their vendors.

What is coming ahead? 

As part of our plans for the coming year, we have several in mind:

  • Finalizing our industry principles and vision on animal welfare and communicating it to producer groups to set expectations
  • Working with processors and producers to execute the 2022 sow housing commitment
  • Participating in the NFACC Layer Hen Code and Animal Care Assessment process, and continue providing the retail perspective on animal welfare to the value chain
  • Comparing key animal welfare certifications/labels for key species
  • Driving transparency in the egg supply chain
  • Bringing new thinking into building a resilient pork industry for animals, farmers, workers and other value chain partners
  • Providing advocacy support to producer groups

Links to other key stakeholders

National Farm Animal Care Council
Canadian Federation of Humane Societies
World Society for the Protection of Animals Canada
OIE – World Organisation for Animal Health

Producer groups:
Canadian Pork Council
Canadian Poultry and Egg Processors Council
Egg Farmers of Canada

Research:
University of Guelph – Tina Widowski
University of Guelph – Ian Duncan
University of Calgary – Ed Pajor

For more information, please contact:

Heather Mak
Manager, Sustainability
1-888-373-8245
hmak@retailcouncil.org

 


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Advocating on behalf of retailers.

Retail Council:Advocating on behalf of retailershttp://www.retailcouncil.org/advocacyRead More

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Retail-Related Measures in Yesterday’s Federal Budget

Retail-Related Measures in Yesterday’s Federal Budget

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February 13, 2014

While most RCC members will already have seen media and expert coverage of the broad themes in the 2014 Federal Budget, there were two announcements of particular interest to retail merchants.

Reducing Credit Card Acceptance Fees

The first of these is the long overdue recognition that the government needs to act to help reduce credit card acceptance costs.  As the Minister of Finance noted in his budget plan yesterday, credit card acceptance fees in Canada are among the highest in the World.  When other groups called for voluntary restraint by the banks and credit card networks, RCC disagreed and has consistently advocated that the government must step in to mandate a reduction in these fees.

It has been a long road since we first called for credit card acceptance fee regulation in 2008 but it is clear that government is listening and there has been an evolution in the language it is using.  Where government used to talk of “transparency” it has now added a criterion of “fairness”.  And where government used to refer only to “controlling” costs it is now committing to help “lower” those costs.

For those RCC members who have had on opportunity to read the Budget Plan document, it notes pointedly that card acceptance fees in Canada are among the highest anywhere and that the Competition Tribunal has found that credit card network practices have an adverse impact on competition.  RCC is heartened by the evolution in the government’s position and language.

RCC expect that details on how to lower credit card acceptance fees will be worked out this spring and through our engagement with the Minister, Department of Finance and the Finance Canada Payments Consultative Committee (“FinPay”), RCC will be fully engaged with those deliberations.

Canada-U.S. Price Gap

The second retail-related budget item is the government’s commitment to address the Canada-U.S. price gap and to move against “country pricing”, a practice of certain manufacturers, both foreign and domestic, whose Canadian distributors and wholesalers charge more than is charged by their U.S. counterparts.  The Budget document quotes RCC President Diane Brisebois on the issue: “country pricing is one of the largest contributors to the difference in pricing between Canada and the U.S.”

In Budget 2014, the government commits to introduce legislation to address the price gap between identical goods sold in Canada and the United States.  One move that will help achieve that goal is to amend legislation so as to facilitate parallel imports.  This would allow Canadian merchants to source goods from anywhere in the world, without being constrained by exclusive distributorship arrangements.

Though the government was non-specific on the legislation that it intends to introduce, RCC has already made suggestions as to how the Competition Act and Copyright Act can be amended to allow merchants to source goods at the best price that they can find anywhere, rather than being tied to typically more expensive exclusive arrangements. RCC will continue to engage with government on this important issue and help eliminate unjustified mark-up in the prices of goods supplied to Canadian merchants.

Red Tape Reduction – Payroll Remittances

Though not retail-specific, there is a small red-tape reduction measure in the budget that will benefit independent retail merchants in particular.

The government recognizes that the frequency of remittances (payroll source deductions for employees’ income tax, employer and employee CPP contributions and EI premiums) can be onerous for small business owners, especially those who have to remit on a frequent basis.

By raising threshold levels, the budget proposes to reduce the maximum number of payments businesses have to prepare and submit to the Canada Revenue Agency (CRA). It is estimated that some 50,000 small businesses will benefit from this change, including a significant number of retail merchants.

For details on the new threshold levels, click here to see Revising Remittance Thresholds for Employer Source Deductions.

Karl Littler, VP, Provincial Government Relations and Strategic Issues
Retail Council of Canada
1881 Yonge Street, Suite 800, Toronto, Ontario  M4S 3C4
Office: 416-922-6678 ext. 204 I Fax: 416-922-8011 I Mobile: 416-994-0107
klittler@retailcouncil.org


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Marine Atlantic Announces Fee Increase and Schedule Change

Marine Atlantic Announces Fee Increase and Schedule Change

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February 13, 2014

Marine Atlantic announced a 3% rate increase in its rates for passenger and commercial traffic.  The information can be seen in the following documents:

There will be no increase in the security fee or the fuel surcharge.

Marine Atlantic also announced a schedule change.  The schedule change will:

  • maintain the number of sailings during the summer months but more of them will become evening crossings
  • only offer one sailing (evening) on Tuesdays and Thursdays during the months of January and February.

The fee increase is not a surprise as Marine Atlantic has been alluding to the possible need for a rate increase since the latter part of 2013.  The schedule change was not expected by RCC members.

Member To Do

Marine Atlantic states that the schedule change will not impact RCC members as most retailers prefer to ship their products on the evening sailings.  RCC is asking members to advise if the schedule change will impact your business.

What RCC Did / Next Steps

RCC expressed its concern at the rate increase given the continued operational challenges at Marine Atlantic.  RCC used the opportunity to stress the need for a modern commercial reservation system, which would not only provide increased transparency, flexibility and certainty to commercial customers but could also provide administrative savings to Marine Atlantic in the long term.

RCC believes that its advocacy will protect the interests of its members while continuing to build RCC’s positive relationship with Marine Atlantic.  It is hoped that this relationship will reap rewards for RCC members, including the reinstatement of a new and improved commercial reservation system. 

Background

Marine Atlantic stated that the rate increase is necessary to cover increased operating costs. 
Marine Atlantic stated that the summer scheduling change was made in response to continued demand from passengers and commercial customers to arrive in Newfoundland in the morning. 

Marine Atlantic stated that currently, the morning sailings on Tuesdays and Thursdays in January and February are only 20% full (approximately) while the evening sailings are only 50% full (approximately).  Due to the fact that this change will only occur for two sailing days per week over a two month period, Marine Atlantic said it will always have another vessel ready to sail, if needed.  For instance, if Marine Atlantic falls behind schedule due to weather or mechanical issues, the other vessel can easily be brought into service.  Marine Atlantic refers to the practice of bringing on another vessel as Management Discretion Sailings or ‘Hot Idle’.

Marine Atlantic is expected to make a decision before the Fall of 2014 regarding RCC’s call for a return of a new and improved commercial reservation system.

If you have any questions or concerns, please don’t hesitate to contact: Jim Cormier, Director (Atlantic) at:  jcormier@retailcouncil.org or 902-422-4144.


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HRM Staff Recommends Increase in Tipping Fees, Allow Transport of ICI to Neighbouring Municipalities

HRM Staff Recommends Increase in Tipping Fees, Allow Transport of ICI to Neighbouring Municipalities

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February 13, 2014

RCC continues to express its concern over the recommendation of municipal staff regarding the Integrated Solid-Waste Resource Management Strategy Review – Final Report.  Specifically, RCC Members are concerned with the second part of the recommendation to:

Amend By-law S-600 to allow for the export of ICI residual waste (garbage) outside HRM, and amend Administrative Order number 16 to provide for an increase in fees for disposal of ICI residual waste from $125 per tonne to the assessed system cost of $170.00 per tonne;

Retailers would welcome the option of exporting Industrial Commercial Institutional (ICI) residual waste outside of HRM but are concerned that they would even need to explore this option.  Solid waste management practices vary between municipalities but it is clear that municipalities across Nova Scotia are national leaders in solid waste management.  HRM tipping fees are much higher due to expensive, long-term agreements signed by the municipality, which are cost prohibitive for businesses. 

The latest recommended fee increase would be thirty-six percent.

Member To Do:

Advocate for HRM to allow ICI residual waste to be transported to neighbouring municipalities and for a smaller increase in tipping fees at the HRM solid waste site in Otter Lake, Nova Scotia.

What RCC Did / Next Steps:

RCC has written to the HRM Mayor and Councillors on this issue and has met individually with a number of HRM Councillors.  Some Councillors are supportive of RCC’s advocacy; some are undecided while others firmly believe that HRM should look after its own solid waste.  RCC continues to make the point that it was HRM’s decision to create a monopoly for one company handling HRM’s solid waste and it was HRM’s decision to give this company an overly generous long-term contract.  However, it is businesses that are paying for these decisions and thus, businesses deserve to at least have the choice to either use the Otter Lake site or the solid waste sites in neighbouring municipalities.

Background:

With a few exceptions, it is the responsibility of businesses in HRM to ensure that their ICI makes it to the Otter Lake solid waste site. 

HRM is in a long term contract with Mirror Nova Scotia.  Under the contract, Mirror Nova Scotia receives an incredible deal of cost plus twenty-five percent to run the solid waste landfill.

HRM uses a front end processor at the Otter Lake site.  The front end processor allows an extra level of garbage sorting but it comes at significant additional cost for the municipality.  When HRM chose the Otter Lake site for its solid waste, it promised the neighbouring communities that the front end processor would always be used.  HRM has little appetite to get rid of the front end processor and they need the additional tipping fee revenues to not only pay for the front end processor but for the bad contract that HRM signed with Mirror Nova Scotia.

In HRM, retailers are already faced with exorbitant solid waste fees, high property taxes and unjustified water tax increases.  Retailers are willing to pay their fair share but adding a 36% increase to tipping fees that were already high by any comparative standard, is excessive.

The municipalities of Chester, West Hants and Queens will take HRM generated ICI residual waste at their facilities for a significantly cheaper price per tonne than is offered in HRM.  These municipalities do not use a front end processor and estimates suggest that the cost to use these sites would be between $90 and $100 per tonne.

If you have any questions or concerns, please don’t hesitate to contact Jim Cormier at:
jcormier@retailcouncil.org or (902) 422-4144.


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Federal Budget Highlights for Retailers

The Government will improve fairness and transparency in the credit card market. Merchants pay fees each time they accept credit card payments from consumers. As with any other input cost, merchants pass some or all of these costs to consumers in the f…

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Retail Council Applauds Government’s Plan to Tackle Canada U.S. Price Differences and Credit Card Costs

February 11, 2014

(TORONTO) Retail Council of Canada (RCC) congratulates the Federal Government for proposing measures in Budget 2014 that will take another bite out of price differences between Canada and the U.S. and deal head-on with spiraling credit card acceptance costs.

“RCC is encouraged by the government’s recognition of the problem of runaway credit card acceptance costs,” says Diane J. Brisebois, President and CEO of Retail Council of Canada.  “Having been the leading association in calling for these costs to be reduced, RCC is heartened to see the government’s specific language committing to help lower credit card acceptance costs.  This is a $5 billion+ issue for Canadian retailers and consumers and one that has been particular debilitating for our independent merchants.  Today’s budget is clear evidence that the government is moving in the right direction.”

RCC also applauds the government’s intention to address the practice of certain manufacturers whose Canadian distributors and wholesalers charge more than their U.S. counterparts.  “We have identified, for example, possible amendments to the Competition and Copyright Acts that could facilitate parallel imports, thereby leading to lower prices for Canadian retailers and consumers alike,” says Brisebois.

“All in all, this is a very good budget for Canadian retailers,” concluded Ms. Brisebois. “The Government has outlined significant commitments that will have a meaningful impact on Canadian consumers and reflect the retailer’s long standing concerns in both these areas.”

Canadians can be assured that retailers will continue to strive to provide consumers with the best products at the best possible price.  RCC is looking forward to working with the government on defining specifics to address these issues.

Retail Council of Canada (www.retailcouncil.org) is the Voice of Retail. Founded in 1963, RCC is a not-for-profit association which represents more than 45,000 stores of all retail formats, including department, grocery, independent merchants, regional and national specialty chains, and online merchants.

For further information:

Sharon Armstrong
Retail Council of Canada
sarmstrong@retailcouncil.org
416-574-2552


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Federal Budget 2014 Released

Federal Budget 2014 Released

Print

February 11, 2014

Retail Council of Canada will be releasing information on Canada’s Economic Action Plan 2014 as it becomes available.

Highlights for retailers

Legislating Against Unjustified Cross-Border Price Discrimination (p. 180)

Economic Action Plan 2014 announces a plan to introduce legislation to prohibit unjustified cross-border price discrimination

It is well documented that Canadians pay more than Americans for many identical goods. Estimates from Statistics Canada suggest that Canadians were paying about 25 per cent more than U.S. consumers for goods in 2011 after adjusting for the exchange rate and sales taxes, slightly up from 24 per cent in 2008. Estimates for more recent years by private sector organizations suggest that price differences remain high. Canadians work hard and should not be gouged with higher prices simply because of where they live.

 

Promoting Fairness and Transparency in the Credit Card Market (p. 186)

The Government will improve fairness and transparency in the credit card market.

Merchants pay fees each time they accept credit card payments from consumers. As with any other input cost, merchants pass some or all of these costs to consumers in the form of higher retail prices. Canada has among the highest credit card acceptance costs in the world.

 

David Wilkes, Senior VP, GR and Grocery Division, speaks out for retailers at federal budget unveiling in Ottawa.
David Wilkes, Senior VP, GR and Grocery Division, speaks out for retailers at federal budget unveiling in Ottawa.

Strengthening Canada’s Food Safety System (p.183)

Economic Action Plan 2014 proposes to provide $153.6 million over five years to strengthen the Canadian Food Inspection Agency’s food safety programs.

 

Country Pricing (p. 183)

Movements in the Canada-U.S. retail price gap are mostly driven by changes in what retailers pay at the wholesale level, rather than changes in retailers’ profits.

These findings are consistent with the Retail Council of Canada’s submission to and testimony before the Senate Committee explaining survey findings that “for retailers who have stores in both Canada and the United States, they are charged anywhere between 10 per cent and 50 per cent more for identical products by some suppliers” and that “country pricing is one of the largest contributors to the difference in pricing [between Canada and the U.S.]”

 


Share your reactions online @retailcouncil.

Please contact us here for media inquiries regarding the Federal Budget announcement.


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Senior representatives from Retail Council of Canada available for comment

February 11, 2014

Senior representatives from Retail Council of Canada (RCC) are available for comment prior to and following the Federal Budget announcement tomorrow afternoon.

RCC’s Senior Vice-President, Government Relations David Wilkes will be in the media lock-up and available after the budget is tabled at 4:00 pm EST. RCC’s President & CEO Diane J. Brisebois and Vice-President, Québec Nathalie St-Pierre will be available for comment in Toronto and Montreal respectively.

To arrange an interview, please contact Sharon Armstrong at 416-574-2552 or via email at sarmstrong@retailcouncil.org.
For French media inquiries, please contact Maxime P. Leduc at 514-449-3008 or via email at mleduc@cccd-rcc.org.


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Retail Council Applauds Government’s Plan to Tackle Canada U.S. Price Differences and Credit Card Costs

February 11, 2014

(TORONTO) Retail Council of Canada (RCC) congratulates the Federal Government for proposing measures in Budget 2014 that will take another bite out of price differences between Canada and the U.S. and deal head-on with spiraling credit card acceptance costs.

“RCC is encouraged by the government’s recognition of the problem of runaway credit card acceptance costs,” says Diane J. Brisebois, President and CEO of Retail Council of Canada.  “Having been the leading association in calling for these costs to be reduced, RCC is heartened to see the government’s specific language committing to help lower credit card acceptance costs.  This is a $5 billion+ issue for Canadian retailers and consumers and one that has been particular debilitating for our independent merchants.  Today’s budget is clear evidence that the government is moving in the right direction.”

RCC also applauds the government’s intention to address the practice of certain manufacturers whose Canadian distributors and wholesalers charge more than their U.S. counterparts.  “We have identified, for example, possible amendments to the Competition and Copyright Acts that could facilitate parallel imports, thereby leading to lower prices for Canadian retailers and consumers alike,” says Brisebois.

“All in all, this is a very good budget for Canadian retailers,” concluded Ms. Brisebois. “The Government has outlined significant commitments that will have a meaningful impact on Canadian consumers and reflect the retailer’s long standing concerns in both these areas.”

Canadians can be assured that retailers will continue to strive to provide consumers with the best products at the best possible price.  RCC is looking forward to working with the government on defining specifics to address these issues.

Retail Council of Canada (www.retailcouncil.org) is the Voice of Retail. Founded in 1963, RCC is a not-for-profit association which represents more than 45,000 stores of all retail formats, including department, grocery, independent merchants, regional and national specialty chains, and online merchants.

For further information:

Sharon Armstrong
Retail Council of Canada
sarmstrong@retailcouncil.org
416-574-2552


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Government of Quebec increases minimum wage

Government of Quebec increases minimum wage

Print

February 10, 2014

On February 5, 2014, Agnès Maltais, Minister of Labour, announced an increase to the minimum wage from $10.15 to $10.35 per hour in Quebec effective May 1, 2014.

The minimum wage for employees earning income from tips will increase from $8.75 to $8.90 per hour effective May 1 as well.

The news release is available in French, and may be read online here.

What happens next

We will intensify our discussions with our partners to make sure that any increase in the minimum wage is justified by economic factors and takes into consideration all the costs that retailers must assume in terms of human resources.

If you have any questions or comments, please call Jean-Guy Côté at 514-982-0267, extension 225, or email jgcote@cccd-rcc.org.


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Government of Quebec increases minimum wage

Government of Quebec increases minimum wage

Print

February 10, 2014

On February 5, 2014, Agnès Maltais, Minister of Labour, announced an increase to the minimum wage from $10.15 to $10.35 per hour in Quebec effective May 1, 2014.

The minimum wage for employees earning income from tips will increase from $8.75 to $8.90 per hour effective May 1 as well.

The news release is available in French, and may be read online here.

What happens next

We will intensify our discussions with our partners to make sure that any increase in the minimum wage is justified by economic factors and takes into consideration all the costs that retailers must assume in terms of human resources.

If you have any questions or comments, please call Jean-Guy Côté at 514-982-0267, extension 225, or email jgcote@cccd-rcc.org.


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Experiment is Working — Tariff Reductions Lead to Big Savings for Canadians

http://bit.ly/Mv99xGRetail Council of Canada (RCC) released information today that demonstrates tariff reductions are paying off for Canadian consumers. In Budget 2013, the Minister of Finance introduced an important pilot project on the reduction of c…

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2014 Small Business Achievement Awards

airmiles for business
Monday, February 24, 2014
Toronto Board of Trade
Toronto, ON

AIR MILES ® For Business in partnership with PROFIT™ magazine is pleased to host a half-day conference and awards presentation recognizing outstanding entrepreneurial achievement.

The event, which will take place February 24, 2014 at the Toronto Board of Trade in downtown Toronto, will bring together industry professionals and knowledgeable experts in the fields of social media & marketing, sales, finance, and technology to provide small business owners with insight and practical advice helping them to grow their businesses. The conference will be capped by a luncheon at which the winners of the 2014 Small Business Achievement Awards are honoured.


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WEAR 2014: World Ethical Apparel Roundtable

WEAR 2014: World Ethical Apparel Roundtable
Monday, March 3, 2014 to Tuesday, March 4, 2014
Evergreen Brick Works Toronto
Toronto, ON

WEAR is the first conference of its kind to take place in Canada, bringing together the global fashion industry to share best practices around sustainable solutions to the many problems we are facing today. Four themes will be explored over 2 days in keynotes, panel discussions and breakouts. The themes are: Profitability – the Business Case for Sustainability, Social – Make Fair, Buy Fair, Environmental Impacts – Resizing Fashion’s Footprint, and Stakeholder Engagement – Transparency, Traceability & Talk.  For the full agenda and speaker profiles please visit www.wear2014.com


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SHL

SHLTier Level: Event

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Sherrard Kuzz

Sherrard Kuzz LLPTier Level: Event

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Retailers Agree Minimum Wage be Linked to the Ontario Consumer Price Index

January 27, 2014

minimum wage trends CPI vs actual minimum wageTORONTO — Retail Council of Canada (RCC) supports the Ontario Minimum Wage Advisory Panel’s recommendations announced earlier today. The Panel’s report puts forward a process that is directly linked to the economy, is predictable, and allows retailers lead time to budget and manage changes to their labour costs.

“We’re pleased to see that the Minimum Wage Advisory Panel has adopted RCC’s recommendations,” said Diane J. Brisebois, President of the Retail Council of Canada. “Adopting a CPI-driven minimum wage policy strips the politics out of this important decision and provides the element of predictability that has been lacking in the past.”

“In the past, minimum wage has been set in what can best be described as fits and starts,” says Brisebois. “There were periods of no increases at all followed by sudden, disruptive hikes. It wasn’t transparent, predictable or fair either to businesses or Ontario workers.”

RCC participated in the Advisory Panel and recommended that any changes to Ontario’s minimum wage be linked to key economic indicators, specifically the Consumer Price Index (CPI). RCC notes that other Canadian jurisdictions, including Alberta, Nova Scotia and the Yukon have already successfully moved to depoliticizing the minimum wage-setting process by tying wage increase to economic indicators, including CPI.

RCC encourages the government to apply the recommendations outlined in the report on a go-forward basis. “Any attempt to apply the recommendations retroactively would result in Ontario’s minimum wage being seriously out of step with other Canadian Provinces, and the U.S., which would, in turn, have a direct impact on Ontario’s economy,” says Brisebois.

Retail Council of Canada (www.retailcouncil.org) is the Voice of Retail. Founded in 1963, RCC is a not-for-profit association which represents more than 45,000 stores of all retail formats, including department, grocery, independent merchants, regional and national specialty chains, and online merchants.

For further information:

Devon Pool
Retail Council of Canada
dpool@retailcouncil.org
416.801.3204


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Fair Pay

Fair Pay
Print

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Retailer’s Guide Order Form

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DX3 Canada – Digital Marketing Advertising Conference

dx3
Wednesday, March 5, 2014 to Thursday, March 6, 2014

Join over 4,000 marketers, advertisers, retailers, suppliers, solution providers, media companies, publishers and more for two days of inspiration, education, demonstration, and conversation.


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Retail Council of Canada’s response to violence and civil unrest in Cambodia

Retail Council of Canada’s response to violence and civil unrest in Cambodia

Print

January 15, 2014

Retail Council of Canada’s members were very concerned to hear about the violence and civil unrest on January 3, 2014, linked to the ongoing ntionwide strike for increased minimum wages, which led to four people dead and 29 people injured.

RCC unequivocally calls for all parties, including government, manufacturers, and trade unions, to exercise maximum restraint and refrain from the use of force or violence.  We encourage all relevant parties in Cambodia to engage in good-faith negotiations to bring about a long term, peaceful solution.  We also endorse and support the development of a regularly-scheduled minimum wage review mechanism based on international best practices.

We are committed to the security and safety of our members’ supplier factory workers, the long term stability of the Cambodian garment industry, and the long term development of the country, and therefore call on all parties to immediately and peacefully resolve this dispute.

UPDATE:

RCC, along with four other trade associations in North America, have issued this letter to government officials (January 15, 2014)


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The State of Omni-Channel Retailing in Canada

Tuesday, February 4, 2014The State of Omni-Channel Retailing in Canada Toronto, ONOmni-Channel is all the rage, yet only a third of retailers have operationalized even the basics such as store pickup, cross-channel inventory visibility and store based …

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Shopify

http://www.retailcouncil.org/memberservices/programs/shopifyRead More

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Certification & Training

Certification & Training

Print

A career in retail begins with the right attitude, skills, and credentials. All three are in large demand by the industry. Just as important, successful retailers stay ahead of their competition because of outstanding in-store teams.

Attitude + skills + credentials = great career!

You can learn the skills and earn the credentials that retailers desire. CRI has created certification and training programs specifically for in-store sales associates and first level managers.

Learn more about our programs:

 


Retail Sales Associate (RSA) Certification Course

Satisfy Customers, Increase Sales!

“It teaches you how to approach people and how to make sales and how to add to your sales.”
Rita Gottdank, RSA, Liquor Control Board of Ontario

Program Description:

This program is used by sales associates to become experts in all aspects of retail sales – everything from professionalism to customer service, to sales, inventory and store appearance. By completing the program, you will be able to build a solid foundation for your career, and gain an industry specific credential that is recognized by major retailers across the country.

Topics covered include:

  • Professionalism: This module teaches the finer points of acting and dressing professionally, and working in a team with others.
  • Customer Service and Sales: Customer service and sales go hand-in-hand. This module leads students through the sales cycle: providing in-store customer service, making the sale, closing the sale, and providing after-sales service.
  • Inventory: This module explains how sales associates can expand their traditional roles and contribute to the monitoring and managing of inventory.
  • Store Appearance: This module teaches sales associates how to boost sales by improving the store appearance. Special attention is paid to maintaining stock and product displays.
  • Security and Safety: Sales associates have an important part to play in loss prevention. This module describes how sales associates can identify security threats and prevent loss.
  • Communication: This module teaches active listening skills, writing skills and other communication skills that sales associates need in their day-to-day work. This module is worthwhile for sales associates with all levels of experience.

This course is available in a online format or self-directed version.  To earn the RSA professional designation, sales associates must:

  1. Complete the Retail Sales Associate Workbook;
  2. Pass a multiple-choice examination;
  3. Pass an in-store evaluation conducted by The Corporate Research Group; and
  4. Log 600 hours of on-the-job experience as an RSA.
  5. Is the Sales Associate program right for you?

Why Get Certified?

Related resources:

  • Retail Sales Associate Workbook
  • National Occupational Standards
  • Essential Skills Profiles

Please information or to register please contact CRI at 1-888-373-8245 or e-mail: education@retailcouncil.org.

Buy now


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District Manager Workshops

District Manager Workshops
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Get Managing

Get Managing
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International Trade Expo for Building and Fire Safety

Sunday, February 23, 2014 to Monday, February 24, 2014International Trade ExpoDhaka, Bangladesh,We are pleased to welcome you to this important event designed to provide participants and exhibitors with an opportunity to learn more about ways to work t…

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New Brunswick Introduces Prescription Drug Insurance Plan for Uninsured

New Brunswick Introduces Prescription Drug Insurance Plan for Uninsured

Print

January 2, 2014

On December 10, 2013, the New Brunswick government introduced legislation to provide drug coverage for the 70,000 uninsured families living in New Brunswick.  The New Brunswick Drug Plan will be funded by users and through government revenues, while stakeholder consultations will investigate long term funding options.

The initial proposal for this legislation involved a plan to partially fund the drug plan through a payroll tax of 2.25% on all employers without a comparable or better drug plan.  RCC opposed this plan as we felt that expanding a provincial public drug plan to cover more drugs and the uninsured; while taxing employers and mandating that employers enhance their private plans at least to the level of the provincial plan would have been both cost prohibitive and an administrative burden for businesses to track and manage (especially in dealing with part time employees). 

The government listened to RCC’s concerns and introduced legislation that would fund the drug plan out of existing government revenues and through a co-pay by the users of the drug plan.

Beginning in 2014, the government will begin a year-long consultation into how industry could contribute to the drug plan over the long term.  RCC will participate in these consultations. 

Member To Do

Members should understand that by April 1, 2015, a retailer with a private group plan must ensure that the private plan’s coverage is at least as good as the New Brunswick Drug Plan.

Members are encouraged to join RCC’s Atlantic Director as participants in the 2014 consultations.  The consultation will take approximately 12 months to complete before any recommendations are sent to the Minister of Health.  It is likely that any committee recommendations will include the need for the business sector to contribute to this drug plan. 

What RCC Did/Next Steps

RCC was clear in its communications with the Minister and Departmental staff that the original proposal would have been detrimental to industry during a time when the New Brunswick economy continues to encounter challenges.  This included a meeting that RCC arranged on October 4, 2013, with RCC members and officials in the New Brunswick Department of Health.   

The Minister is encouraging industry to participate in the upcoming consultations where a determination will be made on industry involvement in long term funding of the drug plan.  The Minister noted that a decision has not yet been made regarding future industry funding of the program.  However, he noted that any possible decision in this regard would be sensitive to the fact that the plan should not unfairly penalize businesses. 

Background

The legislation will help New Brunswickers avoid catastrophic drug costs and ensure coverage for everyone.  It will be based on an individual and family’s ability to pay and will be administered by Medavie Blue Cross on behalf of government.

There will be no deductible.  Coverage will not be denied because of age, gender or pre-existing medical conditions.  Children eighteen and under will not pay a premium but a parent must be enrolled in the plan.

The plan will roll out in two phases.  Phase 1 will occur from May 1, 2014 to March 31, 2015.  Enrollment in the program will be voluntary.  During this phase, New Brunswickers with no drug plan can get coverage.  Also, New Brunswickers with private drug coverage who still have high drug costs; or those with a private plan who need to access a drug that is covered under the government plan but not under their private plan, can choose to join the public plan.

Phase 2 will begin on April 1, 2015.  At this point, all New Brunswickers will be required to have prescription drug insurance.  Employers with private group drug plans must ensure at least minimum coverage standards as measured against the New Brunswick Drug Plan. This means:

●    all private group drug plans will cover every drug covered under the New Brunswick Prescription Drug formulary;
●   coverage for qualifying employees must also be extended to the employee’s spouse and dependents. 
●   employees who work for a company with a private plan but who do not qualify for coverage must seek coverage under the public plan
●   private group plans will not be allowed to have annual or lifetime caps on coverage; and
●   costs at the pharmacy must be managed in one of two ways depending on plan design:
    ○    co-payments  paid at the pharmacy may not exceed $30 per prescription; or
    ○    co-payments and/or deductibles paid at the pharmacy for each plan member may not exceed $2,000 per year.

Employers cannot abandon the private drug plan portion of their benefits plan in order to take advantage of the government plan.  The legislation ensures that if a company drops its private drug plan coverage, it must also abandon the rest of its benefits plan (eg: vision, dental).

Further information regarding the New Brunswick Drug Plan can be found at:
http://www2.gnb.ca/content/gnb/en/corporate/promo/NBDrugPlan.html

If you have any questions or concerns, please don’t hesitate to contact: Jim Cormier, Director (Atlantic) at:  jcormier@retailcouncil.org or (902) 422-4144


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New Nova Scotia Government Creates Statutory Holiday in February

New Nova Scotia Government Creates Statutory Holiday in February

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December 23, 2013

On December 12, 2013, the new Nova Scotia Liberal government fulfilled a campaign promise by passing legislation to create a statutory holiday on the third Monday in February.  To ensure that businesses have time to administratively prepare for this expense, the holiday, will not take effect until 2015.  Please note the government press release below.

Retail Council of Canada (RCC) spoke against the timing of this bill and reminded the government that it is industry that pays the bulk of the costs involved in giving people a day off.  Given the ongoing economic challenges in Nova Scotia, RCC expressed disappointment that adding a February holiday became one of the new Liberal government’s top priorities as they began their first legislative sessions as the government.  RCC asked the government to at least wait until the economy improves before considering the introduction of a statutory holiday.

Member To-Do:

Please contact RCC’s Atlantic Director, should you wish to discuss.

What RCC Did / Next Steps:

RCC presented to the Nova Scotia Legislature’s Law Amendments Committee on this issue and spoke of the cost to NS retail businesses in adding another paid holiday to the province.

RCC recognized that most people enjoy a day off but focused its opposition on the fact that employers have to pay for this day off.

RCC also noted that a February statutory holiday would create administrative red tape issues for chain retailers.  These retailers prefer government decisions that are harmonized at least on a regional basis.  Nova Scotia’s passage of this bill means that it joins Prince Edward Island as the only provinces east of Ontario, to have a February holiday.

Background:

This will give Nova Scotians six statutory holidays per year, which is in line with a majority of provinces in Canada.

Hon. Kelly Regan, Nova Scotia’s Labour Minister introduced the bill on December 5, 2013.  The bill quickly went to the Law Amendments Committee on December 9, 2013.  RCC presented to the Law Amendment Committee and spoke out against the timing of adding another statutory holiday to a province already dealing with economic challenges.

On an annual basis over the past eight years, Liberal MLA Diana Whalen introduced a private members bill calling for a statutory holiday in February.  RCC consistently opposed this proposal due to the cost to retailers and the state of the Nova Scotia economy.

During this Fall’s Nova Scotia provincial election, the Liberal Party included the creation of a February holiday in their campaign platform. 

The Liberal Party won the election in October 2013, with a strong majority in the House of Assembly.  Given the government’s majority in the House of Assembly, combined with the fact that the creation of a February holiday was a campaign promise and the fact that Ms. Whalen is now the Deputy Premier, it was a certainty that the bill would pass.  Therefore, the passage of the bill came as no surprise to industry associations in Nova Scotia.

The holiday will be named in 2014, following consultations with school children.

Retailers will have a year to prepare for the statutory holiday, beginning in 2015.

While RCC is disappointed with this government decision, the bill did pass at the same time as a bill that made positive revisions to First Contract Arbitration in the province.  The amendments to First Contract Arbitration were vitally important to RCC members, thus these government actions are at least showing a more balanced approach to labour issues than the previous government.

If you have any questions or concerns, please don’t hesitate to contact Jim Cormier at jcormier@retailcouncil.org or (902) 422-4144


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New Nova Scotia Government Amends Controversial First Contract Arbitration Bill

New Nova Scotia Government Amends Controversial First Contract Arbitration Bill

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December 23, 2013

On December 12, 2013, the new Nova Scotia Liberal government fulfilled a campaign promise by passing legislation to replace a law that had automatically triggered First Contract Arbitration in newly unionized workplaces that fail to negotiate a speedy collective agreement.  The new law will only trigger arbitration if one of the parties is shown to be bargaining in bad faith.

The passage of this legislation follows over two years of advocacy from Retail Council of Canada and a coalition of industry groups calling on government to bring balance back to the process of negotiating a first contract.

The legislation amends the Trade Union Act and brings the Nova Scotia bill more in line with the model used by the federal government and several other provinces, covering 85% of Canadians.

This is a significant victory for Retail Council of Canada, all of the industry associations who worked together in fighting for these changes; and for anyone who believes in true collective bargaining. 

Member To-Do:

Please contact RCC’s Atlantic Director, should you wish to discuss.

What RCC Did / Next Steps

RCC presented to the Nova Scotia Legislature’s Law Amendments Committee on this issue in 2011.

RCC communicated with Ministers and the Premier in the former and current Nova Scotia governments on this issue.  RCC also worked closely with a group of industry associations and large Nova Scotia employers to present a united front in opposing the former NDP government’s First Contract Arbitration bill.

RCC supported the Liberal government’s bill as it will bring balance to the system and a harmonized approach with the rest of Canada.  RCC noted in its submission that some of its members are opposed to First Contract Arbitration in any form.  However, RCC noted that it has union and non-union members and the vast majority of its members support this balanced, harmonized approach.

Background:

In 2011, the former NDP government passed one of the most regressive first contract arbitration laws in Canada, which ensured that a contract would be in place within a year of union certification.  The law discouraged true collective bargaining as either the employer or the union could simply wait out the strict timeframe for bargaining and allow the Labour Board to impose a settlement.

Many employers felt that unions would simply use this former bill to encourage workers to sign union cards as there was no risk involved.  Union organizers could guarantee workers would get a contract without risk of a labour disruption.

Under the new bill, there will be no time limit on conciliation between an employer and a union in a newly certified workplace.  The conciliator will have to determine that negotiations are at an impasse before referring the matter to the Labour Board.  The Board will be able to direct parties back to conciliation or impose arbitration if it determines either the union or the employer is bargaining in bad faith.  Even if one side is found to be bargaining in bad faith, the Board would only impose arbitration if the other side requests that arbitration be imposed.

The Liberal Party won the election in October 2013, with a strong majority in the House of Assembly.  Given the government’s majority in the House of Assembly, combined with the fact that they campaigned on a promise to amend the Trade Union Act with respect to first contract arbitration, it was a certainty that the bill would pass.  Therefore, the passage of the bill came as no surprise to industry associations in Nova Scotia.

The government introduced the legislation to the Nova Scotia House of Assembly on December 6, 2013.  The bill went to the Nova Scotia Law Amendments Committee on December 10, 2013 and the bill was passed on December 12, 2013.

If you have any questions or concerns, please don’t hesitate to contact Jim Cormier at: jcormier@retailcouncil.org or (902) 422-4144.


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Critical time for retailers

Retail Council of Canada (RCC) is concerned for all those who have been affected by the winter ice storm and consequent power outages, difficult driving conditions and transit interruptions in many communities across Southern Ontario and Eastern Canada.  RCC and its members applaud the efforts of local first responders, utility and municipal personnel who are working tirelessly to maintain services in our communities.


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Critical time for retailers

December 23, 2013

 
Recent updates:

Retail Council of Canada (RCC) is concerned for all those who have been affected by the winter ice storm and consequent power outages, difficult driving conditions and transit interruptions in many communities across Southern Ontario and Eastern Canada.  RCC and its members applaud the efforts of local first responders, utility and municipal personnel who are working tirelessly to maintain services in our communities.

Among those hit hard by this winter ice storm are merchants operating in the affected areas. The potential impact of the ice storm is very significant for retail merchants, considering that spending in December represents $30 to $40 billion in sales in Canada. “This issue isn’t just about seasonal shopping, it also impacts grocery shopping and the ability to put food on the table for holiday celebrations,” says Diane J. Brisebois, President & CEO, RCC.

For many retailers, particularly small and mid-sized businesses, who may have had their sole outlet or outlets affected, these December sales can mean the difference between ending the year in the black or the red.  Merchants across the affected regions are doing everything they can to service customers up to the close of Christmas Eve and again following the statutory holiday on Christmas Day.

Most municipalities permit opening hours until Midnight on December 24, providing consumers with opportunities to complete their holiday and grocery shopping.  RCC urges consumers to check with their local retailers to see if hours have been extended in response to the difficulties created by the ice storm.

Should power outages continue longer than anticipated, RCC expects that municipalities in the affected areas will demonstrate flexibility over opening hours for the balance of December.  Updated information is available on the Government of Ontario website.

Retail Council of Canada (www.retailcouncil.org) is the Voice of Retail. Founded in 1963, RCC is a not-for-profit association which represents more than 45,000 stores of all retail formats, including department, grocery, independent merchants, regional and national specialty chains, and online merchants.

For further information:

Devon Pool
Retail Council of Canada
dpool@retailcouncil.org
416.801.3204


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Special holiday point of sale materials for your store

http://bit.ly/1ho9ZH5As you head into the last few weeks of the high-traffic holiday and Boxing week season, the MySTORE team wanted to provide you with some point of sale materials that educate consumers about the benefits of using Interac for their h…

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Retail as a Career Scholarship Program

Retail as a Career Scholarship Program

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Retail Council of Canada, in partnership with industry sponsors, will award more than $85,000 in scholarships and benefits to students entering or currently enrolled in a business, marketing or retail-related program at a Canadian post-secondary institution.

Students who receive the scholarships will not only benefit from financial assistance for their post-secondary education, but will also attend STORE 2013 in Toronto where they will have the opportunity to engage with the brightest professionals in the Canadian retail industry.
A $5,000 scholarship will be awarded by Interac Association to the top Retail as a Career Scholarship applicant, whose name will not be disclosed until STORE 2013

26 scholarships are available this year — one (1) $5,000 Interac Scholarship in addition to twenty-five (25) $1,000 Industry-Sponsored Scholarships.
Each scholarship winner will receive the following:

    Financial assistance for their post-secondary education.
    Hotel and travel expenses to attend STORE 2013, the Canadian retail industry’s premier conference, which will be held over June 4 & 5, 2013. While in attendance at STORE 2013, recipients of the scholarships will have the opportunity to sit in on educational sessions and network with top industry professionals.
Application Deadline: March 30, 2013

2013 Scholarship Winners
Scholarship Application Process

Who is eligible to apply?
    To be considered for one of the scholarships applicants must meet the following criteria:
        Enrolled full-time or part-time at a Canadian college or university in Fall 2013.
        Pursuing a retail, business or marketing-related program.
        Currently working part-time or full-time within the retail industry.

What do applicants need in order to apply?
    Completed online application profile
    Official transcript from either high school or post-secondary institution from the last two semesters
    A reference letter (200 words max.) from current employer that includes the following:
        Applicant’s demonstrated and continued commitment to the retail industry
        Ways in which the applicant has distinguished him/herself from other employees
        Reasons indicating why the applicant is deserving of this scholarship
        Current employer/supervisor contact information
    A typed essay (500-700 words) that answers the following questions:
        Workplace performance and engagement are directly linked, and are led from the top of any great business. An effective leader ensures that their employees are plugged in to processes and direction and that they are given the opportunity to feed in to the decisions that affect the organization as a whole. When a leader engages their employees they instill in them a sense that they are a part of something bigger than themselves, often equipping them for greater learning and achievement which results in increased motivation and a greater sense of meaning with respect to their individual responsibilities. A great leader inspires employees to do more and to aspire to greatness.
        As the future generation of retail leaders, what attributes do you feel a great leader possesses?  What skills are required to be successful in this industry?  What skills do you currently possess that will make you a great leader? And, how do you feel your experience and educational pursuits will help you become a great leader?
    Proof of applicant’s enrollment in a Canadian post-secondary institution. One of the following will suffice:
        Letter of acceptance or conditional letter of acceptance
        Proof of tuition payment
        Letter from Office of Registrar

Please note: This scholarship program is for students who are enrolled in or applying to retail, business or marketing post-secondary programs in September 2013. If you are not in one of these programs or attending school in Fall 2013, your application will NOT be considered.
Retail Council of Canada must receive applications on or before Friday March 29, 2013. Late applications will not be considered.

How are the applications processed?
    Applications will be reviewed by a panel of retail industry experts.
    Every effort will be made to engage a cross-section of Canadian industry professionals who possess a range of experience in the review process.

When will applicants know if they’re submission has been successful?

    The review process typically takes about four weeks.
    A decision will be made on or around the week of May 15, 2013.

What does the selection process involve?
    Applicant’s submissions will be evaluated on the criteria outlined in the “What do applicants need in order to apply?” section.
    We are looking to see that applicants have demonstrated an interest in pursuing a career in retail and have put some thought into how they are going to make an impact on the retail industry.

Many thanks to our generous sponsors who help support the program!!!


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Retail Education

Retail Education

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Find your passion.  Find your career.  Find yourself in Retail.

Whether you’re a retail employer, an educator, a student or employee seeking a career in retail, this is your first and best stop for retail career information!

If you’re an Employer, you will find information on topics such as training and certification programs, recruitment and how to become more involved with CRI, among other vital topics for your business.

For those wanting a career in the exciting world of retail, you will find valuable information: everything from the varied positions in the retail industry, to job seeking tips and an up-to-date listing of job search websites.

Educators are an important cog in the retail engine. You’ll find information such as scholarship programs and teaching tools to help educate retail students.


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Retailers Support Toy Safety

December 17, 2013

OTTAWA – Retail Council of Canada (RCC) supports Health Canada’s work on the promotion of toy safety. Today, the Parliamentary Secretary to the Minister of Health, Eve Adams, MP, demonstrated the importance of making safe toy choices when shopping for children this holiday season. As retailers, RCC members’ number one priority is safety and ensuring that consumers are provided with accurate and complete information when making purchasing decisions.

“Toys should be a source of holiday fun for kids” said Diane J. Brisebois, President and CEO of the Retail Council of Canada. “Before buying a toy, consumers should always do their homework to make sure they are making appropriate choices for their children.”

Toymakers in Canada have to make sure their products follow the rules set out in the Canada Consumer Product Safety Act and associated Toys Regulation. RCC and its members work hard to ensure that unsafe toys don’t make their way onto store shelves. Being informed and aware of how to read labels and how to properly use and store toys will help parents better ensure the health and safety of their children.

Retail Council of Canada (www.retailcouncil.org) is the Voice of Retail. Founded in 1963, RCC is a not-for-profit association which represents more than 45,000 stores of all retail formats, including department, grocery, independent merchants, regional and national specialty chains, and online merchants.

 Left to right: RCC's VP Federal Government Relations, Susie Grynol, Parliamentary Secretary, Eve Adams, Christina Burkhill, Store Manager and Jason McLinton, Senior Director, Public Affairs. Photo Credit: Denis Drever (CNW Group/Retail Council of Canada)
“Left to right: RCC’s VP Federal Government Relations, Susie Grynol, Parliamentary Secretary, Eve Adams, Christina Burkhill, Store Manager and Jason McLinton, Senior Director, Public Affairs. Photo Credit: Denis Drever (CNW Group/Retail Council of Canada)”. 

For further information:
Sharon Armstrong
Retail Council of Canada
Office (416) 467-3747 / Cell (416) 574-2552
sarmstrong@retailcouncil.org


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KPMG Executive Roundtable

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Canada Post Unveiled Five Point Plan

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Canada Post unveiled a five-point plan that it says will form the foundation of a new postal system designed to better serve busy Canadians and meet their changing needs.
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Globe 2014

GLOBE™  is about taking responsibility. Forging new partnerships. Thinking outside the box.  It’s where leaders come to devise winning strategies to conserve precious resources, save money, and meet people that can help them be more profitable, more efficient, and protect the planet while doing so.  GLOBE is where it all happens. Where it’s always happened, every two years since 1990.

Uniting business and the environment


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RCC members in Queens Park to promote Responsible Waste Diversion and Recycling in Ontario

On Dec. 4th, RCC members and several industry associations under the Coalition for Effective Waste Reduction in Ontario (CEWRO), participated in a lobby day at Queen’s Park to address issues around the implementation of Bill 91 –  the Ontario Waste Reduction Act. While RCC members support repealing the existing Waste Diversion Act, the implementation of Bill 91 presents significant risks to industry and consumers and has the potential to jeopardize the health of both the economy and the environment.


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Quebec pension plan: Premium rate increase in 2014

The Régie des rentes du Québec (RRQ) announced that payments made to Quebec Pension Plan beneficiaries will increase in 2014.

This type of increase is automatic and is therefore not subject to a decree.

Under the Act respecting the Québec Pension Plan, the rate of indexation is determined using the average of the Consumer Price Index (CPI) published by Statistics Canada for the period from November 2012 to October 2013.


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Canada’s Anti-Spam Legislation to Come into Force July 1, 2014

Dear members,
This morning Minister Moore announced that Canada’s new Anti-Spam Legislation (CASL) will come into force on July 1, 2014.
Click here to view the news release.

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Canada’s Anti-Spam Legislation to Come into Force July 1, 2014

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