How they buy, and how we sell. Innovative retailer and marketer, Donald Cooper from Cooper Sports and Alive and Well, talks about creating an extraordinary customer experience. Having worked with forty different industries around the world, Donald Cooper shares his triumphs, influences, and challenges in business. From overcoming pathological shyness to becoming a professional speaker, he openly discusses the opportunities that have made him such a success. Learn speaking tips and techniques from Canadian Speakers Hall of Famer- Donald Cooper.