With a clear focus on operational success, Michael Stanleigh, CEO of Business Improvement Architects, explains what this encompasses and how it reaches into the very foundation of all organizations. Tracing his corporate career as a senior executive at Coles Books to the strategy of his own business, he talks about how professional speaking and presenting wove into his career. Discussing change management, Michael Stanleigh reveals the Rapid Change Process in stories of success and growth, and the development of the Project Management Office.